When reminded 'online' wasn't available he then started getting very rude. This very big, nasty looking, unkempt man started getting very rude when asked about the free offer and said we had to order online to get it. The cashier told him the site was down and so he asked to speak to the manager.
My son then went to the store (which was not busy at all) and asked how we can get the free 2L since online ordering was not working and they wouldn't answer the phone.
The web site was messed up and I was unable to order online so I called three times and received no answer either time. I tried to order online to get the free 2L and so I wouldn't have to wait in the store at 14 N.
